273 Customer Relationship Management – https://keap.com/business-success-blog/sales/crm/why-should-a-small-business-use-a-crm
274 Contact Management – https://encyclopedia2.thefreedictionary.com/Contact+management
275 accounts – https://www.forbes.com/2009/02/13/customer-relationship-management-entrepreneurs-sales_0213_marketing.html#514226873974
276 potential customers – https://www.boltinsight.com/post/4-useful-tips-for-identifying-your-potential-customers
277 conversion – https://blog.hubspot.com/marketing/top-cro-experts-questions
278 converting a “lead” [potential] into a customer – https://neilpatel.com/blog/15-psychological-triggers/
279 Post COVID-19 – https://www.mckinsey.com/industries/public-and-social-sector/our-insights/america-2021-rebuilding-lives-and-livelihoods-after-covid-19#
280 CRM software – https://financesonline.com/best-free-crm-software-solutions-consider-2017/
282 HubSpot Sales – https://knowledge.hubspot.com/email-tracking/get-started-with-the-hubspot-sales-chrome-extension
283 HubSpot CRM Free – https://financesonline.com/breakdown-hubspot-crm-free-features-limitations/
284 HubSpot Growth Stack – https://www.hubspot.com/growth-stack/essential-tools
285 What is CRM??? – https://www.thebalancecareers.com/what-is-crm-2917373
286 Why Every Small Business (Yes, Even Yours) Needs a CRM System – https://sba.thehartford.com/business-management/marketing/crm-systems/
287 4 Ways You’re Misusing Your CRM Data – https://www.entrepreneur.com/article/302080
288 7 Ways to Create a Great Customer Experience Strategy – https://www.superoffice.com/blog/customer-experience-strategy/
289 EIghteen Ways to Find Customers – https://www.businessknowhow.com/startup/findcustomers.htm
